Terms of service

Terms & Conditions – Global Tech Co. 
Last updated: 20 October 2026

Welcome to Global Tech, the online store of Global Tech Co. at gtechq8.com.

By using our website or purchasing any product through it, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place any order.

1) Definitions

  • Website: Global Tech’s online store at gtechq8.com.
  • Customer / You: The user or buyer through the Website.
  • Products: Items offered for sale on the Website.
  • Order: A purchase made through the Website.

2) Use of the Website

  • You agree to provide accurate and complete information when registering or placing an order.
  • You must not use the Website for any unlawful purpose or in violation of these Terms.

3) Account and Password

  • Some services may require creating an account.
  • You are responsible for keeping your login details confidential and for all activity under your account.
  • We may suspend or cancel an account if we detect abnormal use, inaccurate information, or suspected fraud.

4) Product Information and Availability

  • We strive to display accurate information (descriptions, images, specifications). Colors and appearance may vary slightly depending on screen settings or manufacturer updates.
  • Product availability may change without notice. Adding an item to your cart does not reserve it.
  • We reserve the right to modify or discontinue any product at any time.

5) Prices and Fees

  • Prices are as shown on the product page at the time the order is placed, in Kuwaiti Dinar (KWD).
  • Delivery is free within Kuwait. Remote areas carry a delivery fee of KWD 7, as detailed in our Shipping Policy and shown at checkout.
  • If there is an obvious error in price or description, we reserve the right to cancel the order or contact you to confirm the correct price before shipping.

6) Orders and Confirmation

  • After placing an order, you will receive a confirmation message or email. This does not constitute final acceptance if there is a reason we cannot fulfill the order (out of stock, pricing error, suspected fraud, etc.).
  • We reserve the right to refuse or cancel any order if fraud is suspected, customer details are inaccurate, or payment cannot be verified. In such cases, any amount paid will be fully refunded.

7) Payment Methods

  • We accept KNET, Visa, MasterCard, and American Express, as well as interest-free installments through Taly.
  • Payments are processed through authorized payment providers. Transactions may be declined by the bank or provider without our intervention.
  • If an amount is charged but the order is not confirmed, contact us with the transaction or receipt number via WhatsApp +965 96074196 or email Info@gtechq8.com.

8) Shipping and Delivery

  • We deliver within the State of Kuwait.
  • Delivery times are estimates and may be affected by factors beyond our control (traffic, weather, logistics issues, holidays, etc.).
  • You must provide a clear address and a valid phone number. Additional fees caused by an incorrect address or a failed delivery may be charged to the customer.
  • Upon delivery, ID verification or a delivery signature may be required depending on the courier.

9) Inspection Upon Delivery

  • We recommend inspecting your shipment immediately upon receipt.
  • If the shipment arrives damaged or incomplete, please notify us within 48 hours of delivery with clear photos of the package, product, and shipping label.

10) Cancellation Before Shipping

  • To cancel an order before it ships, contact us as soon as possible via WhatsApp +965 96074196 or email Info@gtechq8.com.
  • If the order has already shipped, it cannot be cancelled and will be handled under our Return Policy.

11) Returns and Exchanges

We offer free returns and exchanges within 14 days of delivery, subject to the conditions in our Return & Refund Policy, which forms an integral part of these Terms.

12) Offers and Coupons

  • Offers are subject to change or termination at any time.
  • Coupons may be limited by time or to specific products, and cannot be combined with other offers unless stated otherwise.
  • In cases of abuse or manipulation of offers, we reserve the right to cancel the order.

13) Intellectual Property

  • All content on the Website (logo, images, text, design) is owned by or licensed to Global Tech Co. Product brand names and trademarks belong to their respective owners.
  • Copying, republishing, or commercial use without prior written permission is prohibited.

14) Prohibited Activities

You must not:

  • Attempt to hack, disrupt, or gain unauthorized access to the Website.
  • Upload viruses or malicious software.
  • Use the Website for fraud or identity impersonation.
  • Abuse the ordering, payment, or return systems.

15) Limitation of Liability

  • We strive to provide the best possible service, but we do not guarantee the Website will always be free from errors or interruptions.
  • To the extent permitted by law, we are not liable for indirect or consequential losses (such as lost profits) arising from use of the Website or delivery delays due to factors beyond our control.
  • Our liability, if any, shall not exceed the value of the product or order in dispute.

16) Indemnification

You agree to indemnify the store against any claims, losses, or damages arising from your breach of these Terms, unlawful use of the Website, or providing misleading information or engaging in fraud.

17) Privacy

The use of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.

18) Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our control, such as disasters, major outages, governmental decisions, logistical disruptions, severe weather, or third-party provider failures.

19) Governing Law

These Terms are governed by the laws of the State of Kuwait, and the competent courts of Kuwait shall have jurisdiction.

20) Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after updates constitutes acceptance of the revised Terms.

21) Contact Us

Global Tech Co. (قلوبال تك)
Online store licensed in Kuwait – Commercial Registration No.: 525199
Website: gtechq8.com
Email: Info@gtechq8.com
Phone / WhatsApp: +965 96074196