Privacy policy

Privacy Policy – Global Tech (Global Tech)
Last updated: 23 January 2026

At Global Tech, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our website: Gtechq8.com (the “Website”).
By using the Website, you agree to the practices described in this Policy.

1) Information We Collect

We may collect the following information depending on how you use the Website:

(A) Information You Provide to Us Directly

Name, phone number, and email address.
Shipping address and billing address.
Order details (products, quantities, notes, and return/exchange history).
Your communications with us via email, contact forms, or support channels.

(B) Payment Information

We offer payment methods such as KNET / Visa / MasterCard / American Express.
We typically do not store full card details on our systems. Payments are processed through authorized payment providers, and we may receive payment confirmation, transaction reference numbers, and limited information required for settlement and fraud prevention.

(C) Automatically Collected Technical Information

IP address, device type, browser type, and operating system.
Pages you visit, time spent on the Website, and referral source.
Cookies and similar technologies.

2) How We Use Your Information

We use your information for the following purposes:

Creating an account / managing login (if applicable).
Processing and confirming orders, issuing invoices, and arranging delivery.
Communicating with you regarding orders, shipping, inquiries, and after-sales support.
Managing returns, exchanges, and warranty requests (in accordance with store policy).
Improving the Website and user experience, and analyzing performance.
Fraud prevention, security verification, and compliance with legal and regulatory requirements in Kuwait.
Sending offers or marketing updates where you have consented; you may unsubscribe at any time.

3) Cookies

The Website may use cookies for purposes such as:

Enabling essential functions (e.g., shopping cart and checkout).
Remembering your preferences.
Analytics and performance measurement.
Marketing and campaign measurement (if enabled).

You can control cookies through your browser settings. Disabling certain cookies may affect some Website features.

4) Sharing Your Information with Third Parties

We may share your information to the minimum extent necessary with trusted parties to provide our services, such as:

Shopify and its technical service providers will operate the store and process orders.
Payment providers to process and verify payments.
Shipping and delivery companies will deliver your orders and provide shipment updates.
Technical service providers include hosting, analytics, marketing tools, and support services.
Government authorities were required by law to protect our rights and prevent fraud.

We do not sell your personal data to any third party.

5) Data Transfers Outside Kuwait

Because we use global platforms and service providers (such as Shopify), some data may be processed or stored on servers inside or outside Kuwait. We strive to apply appropriate safeguards, where reasonably possible, in accordance with commonly accepted practices.

6) Data Retention

We retain your information for as long as necessary for:

Order fulfillment and customer service.
Accounting/tax obligations (if applicable).
Dispute resolution and legal compliance.

After that, we delete or anonymize it where possible, provided this does not conflict with our obligations.

7) Information Security

We implement technical and organizational security measures to protect your information (such as encryption, access controls, and system monitoring). However, no method of online transmission or storage is 100% secure.

8) Your Rights and Choices

Subject to applicable regulations, you may request:

Access to your information or a copy of it.
Correction of inaccurate information.
Deletion of your information or restriction of its use (within legal limits).
Unsubscribing from marketing messages at any time.

For privacy-related requests, contact us at: Info@gtechq8.com

9) Children’s Privacy

The Website is not directed to children, and we do not intend to collect personal data from anyone under the age of 18. If we become aware that we have unintentionally collected a child’s data, we will take steps to delete it upon being contacted.

10) External Links

The Website may contain links to external websites. We are not responsible for the privacy policies of those websites, and we recommend reviewing them before providing any information.

11) Changes to This Privacy Policy

We may update this Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12) Contact Us

Global Tech (Global Tech)
Website: Gtechq8.com
Email: Info@gtechq8.com