Refund policy

Return & Refund Policy โ€“ Global Tech Co. (ู‚ู„ูˆุจุงู„ ุชูƒ)
Last updated: 20 October 2026

1) Free Returns & Exchanges Within 14 Days

We accept returns and exchanges within 14 days of delivery, free of charge, with no return shipping fees, whether the item is defective or you simply changed your mind.

2) Conditions

To be eligible for a return or exchange, the item must be:

  • Unused and in its original condition.
  • In its original box/packaging with all accessories.
  • Accompanied by the order number or invoice.

3) Items Not Eligible for Return

Returns or exchanges are not accepted in the following cases (unless due to a manufacturing defect):

  • Items damaged due to misuse, breakage, or customer-caused damage.
  • Items with removed or tampered seals or serial numbers.
  • Items that have been used.

4) Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the item. We will replace it or issue a full refund, at no cost to you.

5) How to Return an Item

Contact us via WhatsApp +965 96074196 or email Info@gtechq8.com with your order number. We will arrange a free pickup from your address within Kuwait.

6) Refunds

Refunds are issued to the original payment method after we receive and inspect the item:

  • KNET (debit): within 7 working days.
  • Credit cards: within 14 working days.
  • Taly installments: refunded through Taly according to their refund process.

7) Contact Us

Global Tech Co. (ู‚ู„ูˆุจุงู„ ุชูƒ)
Online store licensed in Kuwait โ€“ Commercial Registration No.: 525199
Email: Info@gtechq8.com
Phone / WhatsApp: +965 96074196